Terms and Conditions

Below are the Terms and Conditions being applicable to all the Guests or customers who are making bookings for villas, Farm houses or Service apartments

• Through any of our online channels like our website, our mobile application, third party website or third-party application or through offline channels like any third parties, advertisements, referrals etc.
  Please read these Terms and Conditions carefully and ensure that you understand them before you start making a Booking through our Booking Channels. These Terms and Conditions becomes applicable to the Guests who make a Booking through any of the Booking Channels and also to the Guests making any queries related to any Booking made through our Booking Channels.

  These Terms and Conditions are subject to to change and __________may, without prior notice to you and at any time, revise them and any other information
  contained in any Booking Channel by updating these Terms and Conditions. Please note that the restated Terms and Conditions shall be effective immediately upon posting. __________may also make improvements or changes in the services provided by it as described in Booking Channels at any time without notice. Therefore, you are advised to regularly check for any amendments or updates to these Terms and Conditions. If the changes are not agreeable to you, you must stop using our Booking Channels for making a Booking.
  Except where additional terms and conditions are provided, these Terms and Conditions supersede all previous representations, understandings or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by __________. If you are not agreeable to any of these Terms and conditions, please do not use our Booking Channels to take a booking through __________

• Basic terminology
  1. Eligibility
  2. Reservation and payment policies
  3. Check-in and Check-out
  4. Advance and security deposit by guest
  5. Occupancy rules
  6. Additional service
  7. Farm Rules
  8. Damage to Property
  9. Liability and insurance
  10. Amenties and Equipment
  11. Behaviour and conducts
  12. Privacy and Data protection
  13. Cancellation Policy
  14. Emergency procedure

1. Eligibility: Use of our Booking Channels for making a Booking of Property is available only to persons who can enter into legally binding contracts under the applicable law. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 are not eligible to use our Booking Channels for making a Booking for a Property through our Booking Channels
   1. Reservation and payment policies
   2. Booking process: To reserve the villa, a completed booking form and a non-refundable deposit of full payment are required. Final payment is to be done while booking the property
   3. Payment terms: We accept payments via UPI and Net Banking to confirm your booking.
   4. Cancellation policy: cancellation is made after booking then the amount is non-refundable.
   5. Check-in and Check-out: Check-in is from 2pm and check-out by 11am

   6. Check-In: Check-In Time shall be as specified as above and shall be strictly adhered to. __________recommends and encourages Guests not to arrive at Property before stated Check-In time. We once again emphasis that Properties offered by __________on rental basis are residential Properties and are not hotels and do not have waiting area or lobby to accommodate the Guests arriving before Check-In time. If Guests reaches and enters Property before stated Check-In time or before the time agreed in writing by __________, Client will be additionally charged and shall pay 50% of day’s rental on pro-rata basis of total Booking Amount payable by him.
   7. Check-Out: Check-Out time shall be as specified as above and shall be strictly adhered to. If an alternate Check-Out time is approved by __________, it shall be clearly communicated in writing on the Booking Confirmation. Guests will not be permitted to occupy or stay at Property beyond Check-Out time stated on Booking Confirmation. If the Check-Out is delayed by Client for whatever reasons, Client will be additionally charged and shall pay 50% of day’s rental on pro-rata basis of his total Booking Amount payable by him.
2. Security Deposit by guest: The Guests should deposit an amount of INR 10,000 to “Security Deposit” on the day of check-in by __________for securing post inspection and safe use of Property depending on case-to-case basis. This Security Deposit amount shall be used to cover up any loss or damages caused to Property including but not limited to damages caused by pets, due to any cleaning required on demand of Guests, resetting of furniture, extra service calls beyond duty timings etc. by Guests. The Guests shall be responsible to check and report any damage to Property or its equipment, appliances, cutlery, crockery, utensils, furniture, fittings, furnishing, finishing, structure, etc. therein within 90 minutes of Check-In. If the Client fails to report any of the damages after such specified time period, such damage shall be deemed to have occurred during stay of the Guests and Guests shall be held responsible for such damages and resulting charges thereof. Guests shall be responsible to reimburse to __________for any such damage / breakage caused by Guests to the Property or any of things attached to it such as equipment, appliances, cutlery, crockery, utensils, furniture, fittings, furnishing, finishing, structure, etc. during their stay without demure.

   Guests shall use the Property, including its equipment, appliances, cutlery, crockery, utensils, furniture, fittings etc. therein with utmost care and without causing any intentional, unintentional or accidental damage to them. At the time of Check-Out, Client shall leave the Property in good order and reasonably clean condition except normal usage.

   The Guests shall agree and understand that in case any damage or breakage is caused to single item forming a set unless an identical replacement can be found. e.g. If a glass in a set of 6 glasses is broken / chipped, Client will be responsible to replace all 6 pieces of the set, if upholstery of a sofa damaged, Client will be responsible for replacement of upholstery of all the sofas. Further, __________shall get such repairs/replacement of damages done on behalf of the Guests.

   Without prior consent of __________Guests shall not move or relocate any equipment, appliances, furniture, fittings, furnishing, finishing and artifacts etc. from their original location except for chairs, other furniture like cane / plastic furniture etc. Any act of such nature may result in forfeiture of total Security Deposit without recourse.

   The Guests understands and agrees that __________cannot immediately inspect Property at the Check-Out time of the Guests as there may be multiple rooms and facilities to be inspected and the same cannot be inspected for damages in such short time. The inspection for damages shall be done by __________in the intervening time between Client’s Check-Out and next Check-In. Thus, refunding of Security Deposit after adjusting any recoverable, if any, cannot be done immediately on Check-Out and refunds against Security Deposit cannot be made at the time of Check-Out. __________shall make an effort to refund the balance Security Advance as soon as possible, subject to maximum of 30 days from date of Check-Out. After the inspection, the assessed cost of repairs / replacement shall be communicated to Guests for their information. The assessment cost of repairs / replacement arrived at by __________shall be final and binding on Guests and Guests shall have no say in the matter and __________shall have no obligation to take any prior approval from Guests for its assessment of repair/ replacement to be done.

   If the amount of repair/ replacement of equipment, appliances, furniture, fittings, furnishing, finishing and artifacts etc exceeds the amount of Security Amount, the excess amount shall be notified to Guests, and Guests shall be liable to pay the same, without demure, within 7 days of such demand being raised by __________. Any refund due against Security Deposit shall be made through a check or bank transfer in favour of Guests as per the account details provided by the Guests.

   The Guests shall understand and agree that they shall leave and Check Out from the Property in a reasonably clean state and make sure that appliances & equipment e.g. air conditioning, heater, lights, fans etc. are turned off and furniture returned to their original locations. Failure to comply with the above shall result in extra cleaning charges plus applicable taxes.

3. Occupancy Rules
   1. Guest Limits: The villa accommodates a maximum of 12 to 15 guests. Additional guests must be approved in advance and may incur additional fees.

   2. Visitor Policy: Day visitors are permitted only with prior approval and must vacate the premises by 3 hours limit chargeable.

   3. Age Restrictions: Guests above the age of 9 years could be consider as an adult
   4. Additional Service: To provide complete comfort to the Guests, __________also provides arranges additional services like Cook, Chef, cleaner, Vehicle hire etc. by outsourcing such services from third party vendors on request of Guests.

      Guests shall understand and agree that such services are not part of Booking Amount/ Advance/ Security Deposit paid by the Guests. Such services are arranged by __________, on behalf of Guests and shall accrue additional charges. These additional services are provided by __________solely for the convenience of Guests without any commitment or obligation of any kind whatsoever on part of __________.

      __________shall put in their best efforts to find and arrange reliable and proficient vendors of high integrity for providing such services to Guests. However, such vendors are not part of __________and __________has no control over their reliability, integrity or quality of services provided by them to __________. __________shall not be held responsible in any way whatsoever for reliability, integrity and quality of services provided by such vendors or for any issues, of whatsoever nature, kind or type, arising on account of such vendors or services provided by them or any acts of omissions and commissions on part of such vendors. In arranging such services, __________acts only as collecting agent to collect charges for such services on behalf of the vendor of such services from Guests.

      Guests shall not be responsible or liable in any way whatsoever to pay any refund of any kind or compensation any kind or of whatsoever nature to Guests on account of any deficiency in services provided by such vendors or any acts of omissions and commissions on part of the such vendors or for any other issues arising because of such vendors.

4. Farm Rules

• • Noise Levels: Guests are expected to maintain reasonable noise levels and adhere to local quiet hours 10pm to 6am
  • Smoking Policy: Smoking is prohibited inside the villa. Person can smoke outside the villa.
  • Pet Policy: Pets shall be allowed on a particular Property or not, it shall be solely based on the discretion and permission of __________. Such approval will be clearly indicated on Booking Confirmation issued to Guests. Such permission shall be subject to payment of a non-refundable Pet Fee. Guests, including Party and visitors, who bring pets to Property without __________’s prior written approval or if the Guests bring pets other than the one whose specific approval is granted, such pets shall not be allowed to enter the Property and if Guests have already Checked-In, they will be evicted by __________from Property. In such a case, Guests or any visitor shall be without recourse to any refund of any deposits paid or whatsoever other amounts paid or any other compensation.

    Pets, when allowed by __________, must be kept on Property and should always be in company and control of Guests. Guests shall be solely and entirely responsibility to ensure that pets do not soil, spoil or damage Property, and other equipment, appliances, cutlery, crockery, utensils, furniture, fittings, furnishing, finishing, structure, artifacts, etc in the Property. The Guest shall be responsible for ensuring that the pets do not create any nuisance to neighbors in any manner whatsoever, including but not limited to barking.

• • Liquor license: Permissible Limits for Carrying Liquor Telangana’s Excise Act specifies the maximum limits for carrying liquor without a permit or license. These limits vary depending on the type of alcohol and the individual’s circumstances. Let’s explore the details below:

For Individuals without a Permit:

Indian Made Foreign Liquor (IMFL): Individuals without a permit are allowed to carry up to 4.5 liters of IMFL within Telangana.

Beer: Without a permit, individuals can transport and store up to 7.5 liters of beer within the state.

Country Liquor: The permissible limit for carrying country liquor without a permit is 9 liters within Telangana.

• Damage to Property: As a Guest, you are accountable for parting the Property in the condition it was in when you Checked-In. You are liable for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide right of entry to, the Property.

In case of Non-Leased Property, if the owner of the Property claims and provides evidence that Guests have damaged Property or any personal or other items at Property, the owner can escalate such damage claim to us, __________may act as a mediator on case-to-case basis and Guest shall cooperate and provide correct and true information when you will be given an opportunity to respond. In case you don’t respond the damage claim as requested by the owner or __________, __________shall be free to take appropriate legal action against you.

• Property Care: Guests are responsible for taking reasonable care of the villa and its contents. Any damages or missing items must be reported immediately.
• Cleaning Services: A mid-stay cleaning service is provided for stays of [Number of Days] or longer. Guests are expected to maintain cleanliness and dispose of trash regularly.
• Reporting Issues: Report any maintenance issues or damages immediately to +917842XXXXX, XXXXXXXX@gamil.com.

• Liability and assurance

• Guest Responsibility: Guests are liable for any damages, losses, or injuries that occur during their stay. The villa owner is not responsible for any personal injury or loss of personal property.
• Insurance Coverage: Guests are encouraged to purchase travel insurance to cover any potential losses or issues during their stay.

• Amenities and Equipment

• Usage Instructions: Follow provided instructions for using amenities such as the pool, hot tub, and appliances. The villa owner is not responsible for any misuse or accidents resulting from improper use.
• Availability: While we strive to ensure all amenities are available, we cannot guarantee functionality of all equipment. Maintenance issues will be addressed as promptly as possible.

• Behavior and Conduct

• Conduct Expectations: Guests must conduct themselves in a respectful manner and comply with all local laws and regulations.
• Consequences for Misconduct: Violation of house rules may result in immediate termination of the stay with no refund and possible charges for damages or disturbances.

• Privacy and Data Protection

• Data Collection: we collect and use guest information for booking and security purposes only. Personal data will be handled in accordance with our Privacy Policy.
• Privacy Policy: We are committed to protecting your privacy and have implemented measures to safeguard your personal information.

• Cancellation Policy for Bliss Farm Stays

We understand that plans can change. Our cancellation policy is designed to offer flexibility while ensuring fair terms for all parties.

1. Standard Cancellation Policy

• No Refund Policy: All bookings are non-refundable, regardless of the cancellation reason or timing.
• No Refund for No-Shows: Failure to check in on the scheduled date will result in the full booking amount being forfeited.
• No Refund for Early Departures: Guests choosing to leave before their scheduled check-out date will not receive any refund for the unused portion of their stay.

2. Early Departure

If you choose to leave before your scheduled check-out date, the remaining nights are non-refundable.

3. No-Show Policy

If you fail to check in on the scheduled date without prior notice, the booking amount is non-refundable.

4. Date Modifications

• Requests to modify booking dates are subject to availability and must be made at least 7 days before the check-in date.
• Any difference in pricing for the new dates must be paid by the guest.

5. Special Offers and Non-Refundable Bookings

Bookings made under special promotions or discounts may have specific cancellation terms, which will be communicated at the time of booking.

6. Force Majeure

In cases of unforeseen events such as natural disasters, pandemics, or government restrictions, we will offer:

• A full refund or
• A credit voucher for a future stay (valid for 6 months).

7. How to Cancel

To cancel your booking, please contact us via:

• Email: blissfarmstay@gmail.com
• Phone: 78424 36644
  Include your booking details (name, dates, and reference number) for faster processing.

8. Refund Process

Refunds will be processed within 7-10 business days of cancellation, depending on your payment method.

• Emergency procedure

• Emergency Contacts: In case of emergencies related to the property, contact +9178424XXXXX, XXXXXXXX@gamil.com.

• Safety Measures: Guests should familiarize themselves with the villa’s safety features and evacuation procedures provided upon arrival.

WARNING
Drug use is strictly prohibited on this property. Violators will be prosecuted.
Telangana Police and Excise Department strictly enforce the Telangana Prohibition Act and NDPS Act.

For violations,
Contact:
Telangana
Police Dail :100
TelanganaExciseDepartment: -040-24743437

Guest Acknowledgement

Yes, I acknowledge that I have read and understand the terms and conditions of this security deposit agreement.

Have a great stay!